Ways to contact us:

Follow this link to send us a prescription from your phone, request a refill of your medication or a prescription transfer from another pharmacy:  http://orleansrxbooking.ca/

Address: 2746 St. Joseph Blvd, Unit 100, Ottawa, Ontario K1C 1G5

Ph: 613-824-3111            Fax: 613-824-2511       Email: contact@orleansrx.ca

Pharmacy hours:

Mon-Fri     9 am to 6 pm
Sat            9 am to 3 pm

Your Pharmacy, Your Choice: Understanding Specialty Medications and Patient Rights

Welcome to Orleans Community Pharmacy:

Your Right to Choose Your Pharmacist!

At Orleans Community Pharmacy, we believe in empowering our patients with the knowledge and support they need regarding their healthcare choices, particularly when it comes to specialty drugs. Since the early 2000s, the prescription of specialty drugs has been on the rise, primarily aimed at treating complex and chronic diseases, including some rare conditions. But what exactly are specialty drugs, and why is your choice of pharmacist so crucial?

What are Specialty Drugs?

Specialty drugs are often very expensive medications prescribed for ongoing health issues. Many of these treatments require specific care and management protocols, including proper administration methods. Patients prescribed these medications might encounter Patient Support Programs (PSPs) that aim to simplify the process of obtaining these vital drugs. These PSPs can offer financial assistance and therapeutic follow-up services to help manage treatment.

Your Right to Choose

It's important to understand that you have the right to choose your pharmacist. Unfortunately, some practices have emerged that violate this principle. Patients may feel pressured to use a designated specialty pharmacy recommended by PSPs, despite being contrary to laws and regulations. No entity—including manufacturers, insurers, or healthcare professionals—can compel you to choose a specific pharmacy.

Why Your Usual Pharmacist Matters

Your trusted community pharmacist knows you and your health history, which allows them to manage your medication effectively. All pharmacists in Ontario are equipped with the training necessary to monitor and assess your drug therapy comprehensively.

Receiving care from different pharmacies can result in fragmented care, making it essential to communicate openly with your pharmacist if you are prescribed a specialty drug elsewhere. Sharing this information ensures that your treatment is managed safely and allows your pharmacist to check for potential drug interactions.

Understanding Patient Support Programs (PSPs)

Many patients come into contact with PSPs when dealing with specialty drugs. These programs are established by drug manufacturers to support patients in managing their treatment and finances. While some PSPs can offer compassionate doses (free medications), they might also direct patients to partner pharmacies, which can be a prohibited practice.

Can Your Usual Pharmacist Manage Specialty Drugs?

Absolutely! There is no recognized specialist title concerning the management of specialty drugs. All pharmacists, trained to the same high standard, have the necessary skills to provide the required care. Various myths may discourage you from relying on your usual pharmacist, such as claims around extra complexities in care. However, your usual pharmacist is just as capable of managing your therapy as any designated specialty pharmacy.

Why Choose Orleans Community Pharmacy?

Comprehensive Care: We prioritize the complete management of your treatment. By keeping your medications and health status in one place, we can provide personalized support tailored to your unique needs.

Ongoing Support: Your relationships matter. We can offer appropriate guidance throughout your treatment, especially for those managing chronic illnesses.

Quality Assurance: Orleans Community Pharmacy adheres to all prescribed standards for medication storage and delivery, ensuring that you receive the safest and most reliable care.

Empowerment: With our support, you can navigate PSPs and maintain your right to choose your pharmacy. We are here to ensure you understand your treatment options without unwanted pressure.

Conclusion

At Orleans Community Pharmacy, we are committed to safeguarding your rights as a patient. You deserve the freedom to choose your pharmacist and receive the best possible care for your health. If you have questions about specialty drugs or need assistance managing your treatment, don't hesitate to contact us. Let us empower you to take charge of your health journey today!

For more information, visit our website or contact us directly at Orleans Community Pharmacy. Your health and choices matter to us!

 

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  • Accreditation # 308803

  • Full-service pharmacy

    Experience the difference of a community pharmacy founded by pharmacists dedicated to exceptional patient care. We provide a full range of pharmacy services.